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SITE POLICIES

PRIVACY POLICY

What information do we collect from you?

We collect the limited information you give to us on or using our website. This includes information that can identify you, such as your first and last name, telephone, email address, title, company, reason(s) for reaching out and exchanges you may then have with us.

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How we use your information?

We use your personal information to respond to your inquiries, to contact you. We keep your personal information only as long as we need it for trading purposes only and as permitted by applicable law.

With whom we share your information?

We may to share your information with suppliers/ couriers only for the purposes of a transaction.

 

We also may share your information:​

We may share your details when appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; or to protect and defend the rights, property, or safety of our company, our customers, or others.

Your Rights

​If you believe that the information we hold about you is inaccurate and want to request a change or object to or restrict its processing, please contact us.

For protection, we may ask you to provide proof of identity before we can process certain requests.

 

External links​​

Any links to other websites do not operate within our policies. Please check the statements on linked websites if you wish to understand their policies.

​Shipping Policy

Sent Same or Next WORKING Day after Payment via Secure Courier to UK mainland

 

PLEASE CONTACT US FOR CARRIAGE COSTS TO: CHANNEL ISLANDS, ISLE OF WIGHT, ISLE OF MAN, SCILLY ISLES, NORTHERN/SOUTHERN IRELAND, SCOTTISH HIGHLANDS/ISLANDS

 

VAT is included in sales prices at rate ruling at time of invoice

A full VAT invoice will be issued & sent with goods

Please call for any questions or assistance

 

Any orders Placed after 2pm will be sent Next Working Day.

 

**PLEASE NOTE NO ORDERS WILL BE SENT OUT DURING WEEKENDS**

Return & Refund Policy

30 days Returns - Buyer Pays for Return Postage

 

Once we receive your item back, we will evaluate the product. If it is in re sellable condition (unless addressed prior) we will refund you the Purchase price of the product. There may be a handling charge depending on Product.

 

If items are returned and are not in re sellable condition, we will discuss options with the customer.

 

If an item is faulty please contact us on sales@contractorsequipment.co.uk

Terms & Conditions

A Full VAT invoice will be issued with the goods. If you make a purchase please provide as many contact details as possible, which will be needed if goods are being sent/ delivered by courier. Courier deliveries will often need a signature for delivery. 

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